Refund Policy
Last Updated: September 2026
CARIYA Global aims to provide clear information about applicable fees and payment conditions before a user purchases a course, service or programme.
Refund eligibility depends on the nature of the payment, the applicable service agreement and, where relevant, the refund policy of the institution or third-party provider.
1. Service Fees
Where a user pays CARIYA Global a service fee, refund eligibility will be governed by the applicable service agreement, invoice, payment terms or written engagement terms.
If a separate written agreement exists, that agreement will determine the applicable refund conditions.
2. Course & Training Fees
For courses or training programmes operated directly by CARIYA Global, applicable refund conditions should be communicated before enrolment.
Refund eligibility may depend on the programme start date, whether training has commenced, materials or services already delivered, administrative processing already completed, cancellation timing and specific programme terms.
3. Institution-Level Fees
Where a payment is made directly to or on behalf of an educational institution, university, college, training provider or other third party, that organisation's refund policy may apply.
CARIYA Global does not control an independent institution's refund decisions. Applicants should review the institution's refund and cancellation policy before making payment.
4. Internship Programme Fees
Where internship-related fees apply, refund conditions will depend on the relevant programme agreement.
Potential factors may include application stage, host matching stage, placement stage, programme commencement, services already delivered, cancellation date and third-party costs. Internship availability or cancellation may also depend on the host organisation.
5. Visa or Immigration Costs
Fees paid to government authorities, visa application centres, immigration consultants, embassies or consulates, or third-party service providers may be subject to the relevant provider's own refund rules.
Payment of a service fee does not guarantee visa approval.
6. Travel & Accommodation
Where travel, accommodation, insurance or other third-party arrangements are involved, their respective cancellation and refund policies may apply.
Users should review these policies before confirming bookings.
7. Non-Refundable Costs
Where clearly communicated before payment, certain costs may be non-refundable because they relate to services already delivered or third-party charges.
Examples may include application processing, administrative charges, documentation processing, third-party charges, booking charges and services already delivered. The applicable terms should be provided before payment.
8. Cancellation Request
To request a refund, contact CARIYA Global using the official contact details provided on your invoice, agreement or website. Please include:
- Full name
- Registered email/phone
- Invoice or payment reference
- Programme/service name
- Payment date
- Reason for refund request
9. Refund Processing
Once a refund request is received, CARIYA Global may review the applicable agreement, payment records, service status, cancellation date and third-party conditions.
If approved, refunds will normally be processed using the applicable payment method or another mutually agreed method, subject to applicable banking and payment processing timelines.
10. Third-Party Refunds
Where the payment is governed by an institution, employer, internship host, accommodation provider, travel provider or other third party, the relevant third-party refund policy may apply.
CARIYA Global cannot guarantee the refund decision of an independent third party.
11. Incorrect or Duplicate Payments
If you believe that you have paid twice, been charged incorrectly, or made a payment in error, please contact CARIYA Global promptly with the payment reference and supporting details.
12. Refund Does Not Mean Admission or Employment Guarantee
A refund decision is independent of admission, internship placement, employment, visa approval, salary or career outcome.
Payment for a service does not guarantee any of these outcomes.
13. Changes to Refund Policy
CARIYA Global may update this Refund Policy when required. The latest version will be published on this page.
Contact
CARIYA Global
CARIYA Global is operated by Metasol Edutech Services LLP.
SCO 64-65, Top Floor, Sector 34-A, Chandigarh, India
Email: info@cariyaglobal.com
Phone: +91 91155 11250
Website: www.cariyaglobal.com